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There is lots of professional help out there that can make a difference and get you on track.

 

Lots of things like debt, finding work or sorting out benefits can feel impossible if you don’t have anyone to help. But don’t panic, there is lots of professional help out there that can help make a difference and get you on track.

HELP WITH MONEY

  • Citizens Advice: Citizens Advice Bureaux provide free, confidential and independent advice from over 3,500 locations around the UK, online and on the telephone. During 2010/11 they helped 2.1 million people solve 7.1 million problems.
    Web: www.adviceguide.org.uk. Tel: 08444 111 444 (England), 0844 477 2020 (Wales).
  • Citizens Advice Scotland: Find your local CAB in Scotland.
    Web: www.cas.org.uk.
  • Citizens Advice Northern Ireland: Find your local CAB in Northern Ireland. Web: www.citizensadvice.co.uk/.
  • Directgov: The UK government’s online service for people in England and Wales. It has information and practical advice about public services including benefits, local housing, and finding a job. Web: www.gov.uk. Direct links to – Dealing with Debt Problems.
  • Money Advice Service: The Money Advice Service gives clear, unbiased money advice to help people make informed choices about their finances. Includes step-by-step guides on all kinds of money issues, budget and loan calculators and a ‘jargon made clear’ section.
    Web: www.moneyadviceservice.org.uk. Tel: 0300 500 5000.
  • Consumer Credit Counselling Service: CCCS gives confidential counselling on personal budgeting, using credit and setting up debt management plans. Web: http://www.stepchange.org/. Tel: 0800 138 1111.
  • Institute of Money Advisers: They can give the details of the nearest adviser offering free help for people living in England and Wales. Web: www.i-m-a.org.ukTel: 0845 094 2384.
  • Money Advice Scotland: A network of agencies offering confidential, free advice to people across Scotland.
    Web: www.moneyadvicescotland.org.uk. Tel: 0141 572 0237.
  • National Debt Advice Foundation: A charity offering free, confidential support and advice to anyone worried about loans, credit and debt.
    Web: www.debtadvicefoundation.org. Tel:  0800 043 40 50.
  • My Money Steps: Provides personalised debt advice for anyone living in England, Wales or Scotland. They have an online questionnaire that can help tailor a solution that’s suited to your needs.
    Web: www.mymoneysteps.org.
  • Payplan: Payplan offers free debt advice and free solutions to helping you get out of debt. Web: www.payplan.com.
  • TaxAid: TaxAid helps people on low incomes to understand the bits of the tax system that apply to them, pay only the right amount of tax and help them resolve crises when things go wrong. Web: www.taxaid.org.uk. Tel: 0845 120 3779.
  • National Debtline: Free helpline giving confidential, independent help on dealing with debt. They also have sample letters on how to write to people you owe money to. Web: www.nationaldebtline.co.ukTel: 0808 808 4000.
  • Talk About Debt: For free, unbiased, independent help with debts.
    Web: www.talkaboutdebt.co.uk/debt-help.
  • Credit Action: A money education charity providing information and advice to help people avoid getting into debt. Includes an online self-help guide to dealing with debt. Web: www.creditaction.org.uk.
  • HM Revenue and Customs: Your local tax office will be able to help you check if you are on the right tax code. Web: www.hmrc.gov.uk.
  • Now Let’s Talk Money: Links to a wide range of money-related information from direct.gov.uk. Web: www.nowletstalkmoney.com.
  • Talk About Debt: For free, unbiased, independent help with debts. Webwww.talkaboutdebt.co.uk/debt-help.

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HELP WITH HOUSING

  • Citizens Advice: Citizens Advice Bureaux provide free, confidential and independent advice on legal, financial and other matters from over 3,500 locations around the UK, online and on the telephone. Provides details on paying rent, being homeless, council housing, and getting a mortgage.
    Web: www.adviceguide.org.uk. Tel: 08444 111 444 (England), 0844 477 2020 (Wales).
  • Citizens Advice Scotland: Find your local CAB in Scotland.
    Web: www.cas.org.uk/find-a-bureau.
  • Citizens Advice Northern Ireland: Find your local CAB in Northern Ireland. Web: www.citizensadvice.co.uk.
  • Directgov: Directgov is the UK government’s online service for people in England and Wales. It delivers information and practical advice about council tax, housing, local services, and more. Web: www.gov.uk.
  • Shelter:Shelter is a charity that works to help people off the streets and those stuck in bad housing. Web: www.shelter.org.uk. Tel – 0808 800 4444.

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HELP WITH THE THINGS YOU BUY

  • Retail Motor Industry Federation: The RMI is the trade association for the motor industry in England, Wales and Northern Ireland. It provides tips and hints to buying a car, having one repaired, and reputable dealers.
    Web: http://www.rmif.co.uk/consumers/consumer-tips/. Tel: 0845 758 5350.
  • Consumer Action Group: Consumer Action group have forums about lots of different issues to do with your rights as a consumer, so a search on their website could provide lots of advice based on real-life experiences. Web: http://www.consumeractiongroup.co.uk/forum/content.php.
  • Financial Conduct Authority:The Financial Conduct Authority has information related to buying financial products.
    Web: http://www.fca.org.uk/consumers.
  • Citizens Advice Bureau: The Citizens Advice Bureau has lots of information and support about your rights, including a helpline you can call if you want to speak to somebody. Web: www.adviceguide.org.uk. Tel: 08454 04 05 06.

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HELP WITH YOUR EDUCATION

  • Family Action: Family Action works with over 45,000 children and families a year by providing practical, emotional and financial support in communities across England. Web: www.family-action.org.uk. Tel: 020 7254 6251. Office: Family Action Central Office, 501-505 Kingsland Road, London, E8 4AU.
  • Gingerbread: A free service that provides free information and advice for lone parents. Web: www.gingerbread.org.uk. Tel: +44 (0) 20 7428 5400. Office: Gingerbread, 255 Kentish Town Road, London NW5 2LX.
  • Horizons: A completely free programme that brings together the knowledge, expertise and experience of Citizens Advice Bureau, Family Action, OPFS and Gingerbread for single parents. Web: www.yourhorizons.com. Tel: Stockton – 01642 615834 Liverpool – 0151 285 1080 Ex226 London & Northampton – 0800 652 6364 Cardiff – 02920 471 900 Glasgow – 0808 8010 323.

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HELP WITH YOUR RIGHTS AND YOUR WELFARE

  • Citizens Advice: Free advice on relationships, getting married, living together, looking after family members, and much more.
    Web: www.adviceguide.org.uk. Tel: 08444 111 444 (England), 0844 477 2020 (Wales).
  • Citizens Advice Scotland: Find your local CAB in Scotland.
    Web: www.cas.org.uk/find-a-bureau.
  • Citizens Advice Northern Ireland: Find your local CAB in Northern Ireland. Web:www.citizensadvice.co.uk.
  • Child Benefit: Advice and information about claiming child benefit.
    Web: www.hmrc.gov.uk/childbenefit/. Tel: 0845 302 1444.
  • The Samaritans: Confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide. Web: http://www.samaritans.org/. Tel: 08457 90 90 90 (24 hours a day).

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HELP WITH YOUR EMPLOYMENT

  • Citizens Advice: Citizens Advice Bureau provide free advice on rights at work, contracts, self-employment and what to do if you find yourself out of work, online and on the phone. Web: www.adviceguide.org.uk. Tel: 08444 111 444 (England), 0844 477 2020 (Wales).
  • Citizens Advice Scotland: Find your local CAB in Scotland.
    Web: www.cas.org.uk/find-a-bureau.
  • Citizens Advice Northern Ireland: Find your local CAB in Northern Ireland. Web: www.citizensadvice.co.uk.
  • Directgov: Directgov is the UK government’s online service for people in England and Wales. It delivers information and practical advice about finding a job, your rights at work, working hours, and much more.
    http://www.direct.gov.uk/en/Employment/index.htm.
    Web: www.gov.uk.
  • Jobcentre Plus: Advice on benefits and tax credits.
    Web: www.direct.gov.uk. Tel: 0800 055 6688.

 

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